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Requests are private

Your questions and requests are not displayed on a public board. The responsible team reviews them and explains the answer or next steps.

Only conclusions relevant to other users become announcements. Review conversations and individual submissions stay private. Decisions made by Forge Squad are published in Resolved requests or Announcements.

Before you send

Explain what you were doing and what happened. These details help us understand the question or problem accurately.

• A title for the question or request
• Expected and actual results
• Time of the issue and the step before failure
• The first error message and a screenshot
• Windows version and TurtleCenter release version

Do not send credentials or original operating data. Keep passwords, API keys, access tokens, credential files, and original databases out of submissions and attachments.

Submit a request

Private submission is planned for signed-in users. TODO

We will explain how to track submissions and receive replies once the feature is finalized. TODO